–Pets Care has a very wide portfolio of products. When sales reps visited their clients they were not able to share the entirety of products to offer within the short time that the client was available to them. For this reason, they found themselves in the need to be able to share all the products through an Online Store.
-Pets Care sales reps use to take their orders on paper or through WhatsApp which sometimes made it difficult to understand handwriting and transcribe orders. In turn it presented a conflict at the organizational level cause a lot of orders ended up rejected due to errors in their content.
Thanks to the implementation of Venttu, Pet’s Care was able to obtain the following benefits:
-Offer all the products in 100% of their clients
-Reduce vendor travel costs by approximately 30% to 35%.
-Reduce transcription errors in orders by 100%
-Reduction of errors in the dispatch of merchandise.
-Decrease in point-to-point negotiation. Venttu streamlined the entire business process.